Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.7
Location
9.0
Service
7.7
Dining
7.0
Guest reviews
7.2/10
based on 5 reviews
4/5
based on 2310 reviews
7.6
7.6/10 based on 536 reviews
#9 of 38 hotels in Darwin based on Tripadvisor
Sheila
United Kingdom,
January
2024
7.0/10
The hotel room cost me over $200 for a night's stay, which I found a bit pricey for what it offered, but it was very spacious and in a superb location with easy access to plenty of food options. There was a noticeable smell when I first opened the door, quite different from my previous stays 2 years ago, especially the rooms on the 5th or 6th floor, which were better.
Rooms
7.0
The rooms were large and spacious.
Service
5.0
The staff were rude and lazy at times, and it took a while for them to attend to customers. However, they were very helpful with optional travel arrangements and tours.
Location
9.0
The location was great, making it easy to access all of Darwin on foot and public transport for outer city areas. It was also within walking distance of many dining options and bars.
Dining
8.0
The dining options were good. There were cost-effective choices that allowed me to have a simple meal like cereal and coffee. The continental style breakfast was tasty and served promptly.
Facilities
6.0
The hotel lacked natural breeze due to sealed windows, but it offered necessary amenities for a comfortable stay.
John
United Kingdom,
August
2023
8.2/10
Overall, my stay at the hotel was pleasant. The rooms were quite tiny but surprisingly very comfortable, equipped with all the necessary amenities even though we didn't use them much. The service was friendly and accommodating, making our extended stay stress-free. The location was excellent, within walking distance to various attractions in the CBD. The dining options were good, with a variety of choices available at reasonable prices.
Rooms
8.0
The rooms were very comfortable despite being quite tiny.
Service
9.0
The staff were friendly and accommodating, especially with our requests for late check-out and extending our stay.
Location
9.0
The hotel's location was excellent, within walking distance to most attractions in the CBD.
Dining
7.0
The dining experience offered good options at reasonable prices.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
Peter
United Kingdom,
June
2023
7.8/10
I had a wonderful stay at this hotel. The rooms were clean, spacious, and ideal for both relaxation and activity. The staff was incredibly accommodating and pleasant. The central location made it easy to explore the town, although dining options could be better. Overall, a great value for the money.
Rooms
8.0
The room was very spacious, allowing me to comfortably roll out my yoga mat in the morning. It was also clean and comfortable, perfect for a family stay.
Service
9.0
The staff went above and beyond, letting us check in early with no extra charge. They were always prompt and helpful, making our stay hassle-free.
Location
9.0
The hotel's central location in Darwin's CBD was a major plus, as we could easily walk to all the attractions and enjoy the waterfront. The secure parking was a convenient perk.
Dining
6.0
While the dining experience had some good aspects, such as quality local bread, the overall selection and service could be improved. We often opted to eat outside the hotel for more variety.
Facilities
7.0
The hotel facilities were very handy, especially the easy parking arrangements. However, a lack of nighttime restaurant service was a downside for evening dining.